Saturday, February 05, 2011
Book Review: Zimbardo's outstanding guide to social influence for the seriously curious
Phillip G, Zimbardo and Michael R. Leippe - 1991 McGraw Hill
Link to review on Amazon .
I 've been studying social psychology for years and I've remained fascinated by it since college, and have read dozens of texts on the subject. I bought this text because I like Zimbardo's clear informal style of writing and I suspected this might be a good reference book to give to my son who is studying psychology. I was surprised that when I received the book and started reading it that I would find it so uniquely engaging. I enjoyed it so much that I bought another copy just for myself.
The thing that makes this book so outstanding to me is that it doesn't just list the principles or theories of influence, it actually organizes them into something I didn't even realize existed: a single relatively coherent framwork for persuasion and social influence. The authors choose several particularly comprehensive and robust models such as the "Theory of Reasoned Action" and the "Attitude Systems" model to help organize their book into a systematic explanation of how and why influence works. The result is that they manage to tie together a vast diversity of theories into a reasonable framework for study.
The book starts off making the critical distinction between attitudes, behaviors, thoughts, emotional evaluations, and intentions, and introduces the crucial concept that these are all linked together in various ways. The resulting general model is an enormous help in understanding the various many experimental results and theories that the authors introduce in later chapters.
Second, after introducing the general model, the book begins with how behavior changes from situational forces independently of attitudes or beliefs. We learn about the classic experiments in obedience to authority, conformity with groups, reciprocity, and committment; the various click-whirr responses we use to help guide our behavior without thinking.
Third, the book begins to apply the general model, we first see how our observation of our behavior feeds back to our own thinking and attitudes.
Fourth we enter the grander realm of persuasion: we learn the conditions under which we tend to think about the situation rather than just responding with behavior. We learn how our thinking is guided by both internal and situational factors, and the patterns by which it organizes itself to maintain consistency, and to help us achieve our goals.
Fifth, we begin to see the conditions under which the various shifts we have been seeing in people sometimes become more lasting, and when they are actually manifested in later behaviors. Yet again, we see how the general model introduced at the beginning of the book helps to understand the diverse theories in the book. This is not a small accomplishment in my opinion.
What creates resistance to influence, and what makes for exceptional vulnerability to influence? The Sixth major topic covers the fascinating question of why our attitudes and values form a stable system for thinking and why and how it can shift sometimes.
Seventh, there are various applications of the previous ideas, investigating such questions as "unconscious" or "subliminal" influence, how well it works and for what purposes, and how it relates to the cognitive model. We also look at the important application of these ideas to juries and courtrooms.
The book ends appropriately with the application of its ideas to health, survival, thriving, and happiness. This isn't "positive psychology" per se, rather it is an exploration of how the concepts of persuasion and influence detailed previously in the book might relate more directly to physical and mental health through attitudes, beliefs, and behaviors.
This is a very focused book and probably the best overview I've come across on the social psychological and social-cognitive theories of influence and persuasion (both self and other influence and persuasion) especially if you want to understand the theories and how they relate to each other.
There are other books more focused on applying the theories for those who just want strategies to improve their influence skills, but I have not found another book with a better educational discussion of the ideas. This is my favorite book on persuasion and influence for the seriously curious.
Thursday, January 01, 2009
The concept of motivated cognition: its uses and abuses and its application to rationalism
The concept of motivated cognition: its uses and abuses
There is a growing body of evidence that human abstract cognition is motivated, something that has been studied recently and somewhat infamously with regard to politics. The scientific concept has also been abused for political purposes, so for good context on the technical side check out this great article on the Mixing Memory cognitive science blog, which describes the basic concept and also its limitations:
In motivated reasoning, memory searches, interpretations of incoming
information, evaluations of arguments, and even perception, are biased in such a
way that we will be more likely to arrive at a desired conclusion ...
...biasing the information available for supporting or evaluating
conclusions and arguments, as well as interpreting incoming information...
...as long as we can, we'll only deal with that information that is
consistent with our conclusion... continually confronted with information that conflicts with that conclusion, we will be forced to deal with it
Theories of motivated cognition have recently emphasized its apparent link with what is often called "hot cognition," which for example means that we particularly tend to use this mode of thinking in situations such as where:
- our attitudes are challenged
- an emotional judgment is called for
- there are relatively small consequences for being wrong
- the judgmental task is complex
- "Objective" information is not readily available or the evidence is ambiguous
- disconfirming evidence is not highlighted
- counter-arguments come easily to mind
- we are distracted or under time pressure
Motivated cognition and science
The point I've been preparing for here is that philosophical discussions over human reason aren't all that different, from the standpoint of cognitive science, from political opinions. The fact that we are starting with the assumption that humans are rational doesn't mean we aren't typically affected by the conditions that lead to hot cognition.
The classic difference is of course that in the philosophical tradition of modern science, we are supposed to consider all ideas tentative, assume that our own ideas may be biased or wrong, and then are strongly encouraged seek out disconfirming evidence and to consider it when it is found. So in principle, at least, we should already be aware of something like the phenomenon of motivated reasoning, be aware that it affects ourselves as well as others, and actively work to compensate for it. The tradition emphasizes the uncertainty of knowledge at a given time in history, and so encourages an important attitude of active open-mindedness in its conception of scientific inquiry. This is notoriously taken too far at times to encourage premature and unwarranted "paradigm shifts", but the basic underlying principle continues to be sound and consistent with current cognitive science.
When scientific rationalists write about how great science is and how religion is largely silly superstition, I think they often seem largely unaware that they are not representing a single body of opinion but are themselves split by the effects of motivated cognition.
Motivated cognition and rationalism
In the opening of his wonderful book, The Ancestor's Tale, Richard Dawkins discusses two temptations he feels are worth avoiding, but which he he is compelled to flirt with for the purpose of narration: (a) our appetite to find patterns in history even when they aren't there and (b) the vanity of the present, seeing the past as if it were aimed at our own time.
Discussions over what is rational for human beings to believe based on science are in general forced to flirt with these temptations as well. The concept of what is rational has a history and we want to see patterns in it. At the same time, we also want to see the current worldview as being the end result that all of history has led up to.
I see people who consider themselves scientific rationalists (steadfast followers of the ideals of reason and the process of scientific inquiry) as falling mostly toward the extremes on a spectrum with the following poles which I think are the result of motivated cognition and reflect different approaches to addressing the two temptations:
1. those scientific rationalists who are motivated by a desire and need for a sense of certainty leading to a great faith in logic and current best knowledge and believe that we can know the outcomes of our actions with great confidence because science is self-correcting over time and has led up to the present day knowledge in a persistently cumulative way,
2. those scientific rationalists who are more motivated to embrace the unknown and to think of current best knowledge as more transient and have less confidence that we can know the outcomes of our actions because they see the history as contingent, they recognize that knowledge accumulates, but are also more motivated to think of any given theory as tentative at a given time
Similarly to the philosophers foxes and hedgehogs or the lumpers and splitters, these stereotyped views of scientific rationalism are just a tool for helping to understand how our motivations influence the worldviews we adopt and support.
The varieties of scientific rationalism
So I finally come to my point, the different sub-species of scientific rationalists. By the way, like those of us who are diametrically opposed on political ideology, the different scientific rationalists at the extremes don't really see those at the other extreme as scientific rationalists at all.
To make the point more concrete, at one extreme for example we have the people who are committted to preserving science and preventing irrationality and superstition from corrupting the body of accumulated well-tested knowledge. These are the "skeptics" and for historical reasons they are closely related to the almost ironically titled "freethinkers." I don't say this in a demeaning way, because these are really my intellectual mentors and inspire me. I say it is almost ironic because I truly think the motivation for this form of "skepticism" and "freethought" is at its root more about preserving something valuable than inquiring freely. It just happens to be the scientific tradition that they are preserving rather than the traditions of the Crown and Church altar.
At the other extreme we have the people who are committed to questioning and addressing the frontiers of knowedge more aggressively, who want to test the more wacky and more unpopular ideas, who are most motivated to feel that we don't really know how our actions will turn out but we have to act anyway. They are the people motivated to truly embrace the unknown rather than minimize it to help solidify our current knowledge.
The first extreme considers the second one to be irrationalists because they are so quick to dive into things that we have only clues about and not a stable research platform. Their motivation to aggressive "demarcation" of science and superstition leads them to consider ideas that have not yet been validated and well tested to be not only of low confidence but superstitious in principle as well. People who emphasize the contingent nature of history seem to this first extreme to be deliberately ignoring the important patterns and how much we have already accomplished.
The second extreme considers the first one to be irrationalists because they are so loathe to walk on the wild side and don't seem to them to embody much at all of the spirit of active open-mindedness that allows science to revise its mistakes over time. People who emphasize the cumulativeness of scientific knowledge seem to this second extreme to be deliberately ignoring the role of accidents and how much is still unknown, or what might be overturned.
I think the philosopher/logician Susan Haack captured this distinction very well in her book Defending Science Within Reason. She refers to the first category as deferentialists, and the second as cynics. I think that captures the spirit of the distinction very well overall. I strongly empathize with her efforts to steer between them.
The Mixing Memory blog has another fascinating post where a similar kindof distinction is applied to atheism, something commonly associated with scientific rationalism. The author (someone who identifies themself only as "Chris") cleverly divides atheists into skeptical atheists and suspicious atheists. Skeptical atheists are said to adhere strongly to rationalism, while suspicious atheists are more skeptics in the classical sense and question even the scientists' version of reason as well as religious faith.
This is similar to the tradition that considers Haack's cynics and my second category of rationalists to actually be irrationalists, which I tend to disagree with. True, they do put less emphasis on achieving closure through systematic logic, but in many notable cases they are just as opposed to superstition and irrationalism in spirit as the deferentialists.
The cynics are less confident that we really know what we think we know, they don't embrace superstition or revelation or acts of faith.
So I'd put a slightly different slant on that, and say that the cynics really are scientific rationalists of a kind, who have a different slant on reason, emphasizing its limitations while recognizing that it remains our best tool and that we still need to act on it.
To illustrate this important point, my best current example of someone I currently consider a scientfic rationalist cynic is Stuart Kauffman. His conception of how biological phenomena are epistemologically emergent in nature for example truly questions the classical physicalist picture, but it is consistently scientific and rationalist. His consideration of the issues is sophisticated enough that in their online article on emergent properties, The Stanford Encyclopedia of Philosophy suggests that (referring to kauffman's Home in the Universe):
Kauffman (1993b) is an important and influential assessment of current
scientific theories lending themselves to epistemological emergentist
ideas.
Since I consider philosophy to be for the most part a reason-motivated endeavor and the SEP to be relatively authoritative, I think their mention in this context lends support to my contention that Kauffman provides a data point for scientific rationalist cynics.
